How to remove Zerosurvey.com pop-up ads (Survey Scam)

If your web browser is constantly being redirected to the www.zerosurvey.com/?sid=isp.opt.3a6x&ow=us site, then it is possible that you have an adware program installed on your computer.



This Zerosurvey.com redirect is usually caused by adware installed on your computer. These adware programs are bundled with other free software that you download off of the Internet. Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed adware without your knowledge.
Once this malicious program is installed, whenever you will browse the Internet, unwanted advertisements will pop-up on web pages that you visit. These ads are aimed to promote the installation of additional questionable content including web browser toolbars, optimization utilities and other products, all so the adware publisher can generate pay-per-click revenue.
You may also see in the browser status bar the following messages: “Waiting for Zerosurvey.com”, “Transferring data from Zerosurvey.com”, “Looking up Zerosurvey.com”, “Read Zerosurvey.com”, “Connected to Zerosurvey.com”.
When infected with this adware program, other common symptoms include:
  • Advertising banners are injected with the web pages that you are visiting.
  • Random web page text is turned into hyperlinks.
  • Browser popups appear which recommend fake updates or other software.
  • Other unwanted adware programs might get installed without the user’s knowledge.
You should always pay attention when installing software because often, a software installer includes optional installs. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove Zerosurvey.com redirect (Virus Removal Guide)

This malware removal guide may appear overwhelming due to the amount of the steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove malware for free.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.


STEP 1: Uninstall the malicious programs from Windows

STEP 2: Reset your browser to default settings

STEP 1: Uninstall the malicious programs from Windows

In this first step, we will try to identify and remove any malicious program that might be installed on your PC.
Windows 10 or Windows 8.1

To uninstall a program on Windows 10 or Windows 8, right-click on the Windows Start buttonand choose “Control Panel” from the pop-up menu.

When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category.
Windows 7
If you are using Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option
When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category.
When the “Programs and Features” screen is displayed, scroll through the list of currently installed programs and uninstall any unwanted programs.

Known malicious programs: MediaTab.TV, Amazing Movie Search, Searchsbay_uninstaller, SafeFinder, Search Protect, Protected Search, TakeSave, DNS Unlocker, Cinema Plus, Price Minus, SalesPlus, New Player, MediaVideosPlayers, Browsers_Apps_Pro, PriceLEess, Pic Enhance, Sm23mS, Salus, Network System Driver, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, CloudScout Parental Control, Savefier, Savepass, HostSecurePlugin, CheckMeUp or HD-V2.2.

The malicious program may have a different name on your computer. To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll through the list, and uninstall any unwanted or unknown programs.

                                          


STEP 2: Reset your browser to default settings

If you are still experiencing issues with the Zerosurvey.com redirect within Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings.
This step should be performed only if your issues have not been solved by the previous steps.


Google Chrome

Google Chrome has an option that will reset itself to its default settings. Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.

Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled Settings.
Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Advanced link (as seen in the below example).

Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settingssection is visible, as shown in the example below. Next, click on the Reset settings button.

A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button
 Internet Explorer

You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

pen Internet Explorer, click on the “gear icon” IE Icon Gear in the upper right part of your browser, then click again on Internet Options.

In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.

In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.

When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.

Mozilla Firefox

If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

In the upper-right corner of the Firefox window, click the Firefox menu button ([Image: Firefox Menu button]), then click on the “Help” ([Image: Firefox Help button]) button.

From the Help menu, choose Troubleshooting Information.
If you’re unable to access the Help menu, type аbout:support in your address bar to bring up the Troubleshooting information page.

Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.

To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.


















News article is edited by: yakura - 26-04-2018, 14:44

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