Remove “Google Chrome Critical ERROR” pop-up (Microsoft Scam)

If your web browser is constantly being redirected to sites that display a “Google Chrome Critical ERROR”notification, asking you to call a support number to fix it, then it is possible that you have adware program installed on your computer.

These “Google Chrome Critical ERROR” alerts are nothing more a scam. Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information or fix your computer. Treat all unsolicited phone calls or pop-ups with skepticism. Do not provide any personal information.

The bogus “Google Chrome Critical ERROR” alert is shown in such a way as to trick the user into thinking their computer has crashed or that a virus has been detected on the computer. It does this to try and scare the infected user into calling one of the listed numbers in order to receive support. In reality, though, they will only be greeted with people who are trying to sell them unneeded support contracts and services.
The “Google Chrome Critical ERROR” pop-up will have this message:
Google Chrome Critical ERROR
RDN/Trojan.worm!055BCC2333196 Infection
The following data will be compromised if you continue:
1. Passwords
2. Browser History
3. Credit Card Information
This virus is well known for complete identity and credit card theft. Further action through this computer or any computer on this network will reveal private information and involve serious risks.
Call Microsoft Technical Support Immediately at
The server reports that it is from Protected Page: Enter your Network username and password wrong password closed Internet connection and ban your ISP call on for access…
The scammer will typically attempt to get the victim to allow remote access to their computer. After remote access is gained, the scammer relies on confidence tricks typically involving utilities built into Windows and other software in order to gain the victim’s trust to pay for the supposed “support” services, when the scammer actually steals the victim’s credit card account information.

How to remove “Google Chrome Critical ERROR” Adware (Virus Removal Guide)

This malware removal guide may appear overwhelming due to the amount of the steps and numerous programs that are being used. We have only written it this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove malware for free.Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.

STEP 1: Reset your browser to default settings

This step is needed if the malicious “Something went wrong with your Internet Service” pop-ups will not allow you to close your browser.

Open Task Manager by right-clicking the taskbar and then clicking Start Task Manager. Alternatively to start the Windows Task Manager, you can press Ctrl+Alt+Del and click on Task Manager or simply press on Ctrl+Shift+Esc.

Scroll through the list till you see your web browser’s process and left-click on it once so it becomes highlighted. Once you have selected the browser’s process, click on the End Task button as show in the picture below.

Your browser window should now be closed. The next time you open your browser, do not allow the browser to open the last opened page.

STEP 1: Reset your browser to default settings

If you are still experiencing issues with the “Something went wrong with your Internet Service” pop-ups in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings.
This step should be performed only if your issues have not been solved by the previous steps.


Google Chrome has an option that will reset itself to its default settings. Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.

Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled Settings.

Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Advanced link (as seen in the below example).

Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settingssection is visible, as shown in the example below. Next, click on the Reset settings button.

A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.


You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.

In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.

In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.

When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now  need to close your browser, and then you can open Internet Explorer again.


If you’re having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks, passwords, web form auto-fill information, browsing history and open tabs.

In the upper-right corner of the Firefox window, click the Firefox menu button, then click on the “Help” [Image: Firefox Help button] button.

From the Help menu, choose Troubleshooting Information.
If you’re unable to access the Help menu, type аbout:support in your address bar to bring up the Troubleshooting information page.

Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.

To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.

Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

Your old Firefox profile will be placed on your desktop in a folder named “Old Firefox Data“. If the reset didn’t fix your problem you can restore some of the information not saved by copying files to the new profile that was created. If you don’t need this folder any longer, you should delete it as it contains sensitive information.

News article is edited by: yakura - 5-04-2018, 11:41

Comments 429

Lacina 11 September 2019 23:44
Google Chrome is experiencing some issues with the and there is more to ask people about it. There is nothing from it and we will be getting more ideas with it for sure.
Lakisha 11 October 2019 02:01
I've been looking all over to find a solution for this pop-up. I find nothing even on conferencebrain and I had high hopes for this site. I don’t know what would I have done if I didn’t come across this article.
AllenTiny 25 January 2020 23:16
I really appreciate  the kind of topics you post here. Thanks for sharing us a great information  that is actually helpful. Good day!  แทงหวย
AllenTiny 29 January 2020 20:39
All the contents you  mentioned in post is too good and can be very useful. I will keep it in mind,  thanks for sharing the information keep updating, looking forward for more  posts.Thanks  더킹 카지노
AllenTiny 30 January 2020 16:15
Thanks, that was a  really cool read!
AllenTiny 1 February 2020 17:31
Great knowledge, do anyone mind merely reference back to it 안전놀이터
AllenTiny 5 February 2020 19:00
This is actually the  kind of information I have been trying to find. Thank you for writing this  information.  더킹카지노 주소

Took me time to read all the comments, but I really enjoyed the article. It proved to be Very helpful to me and I am sure to all the commenters here! It’s always nice when you can not only be informed, but also entertained! Erotische massage
AllenTiny 11 February 2020 15:46
I was reading some of  your content on this website and I conceive this internet site is really  informative ! Keep on putting up.  noclegi  Ustrzyki Dolne
AllenTiny 13 February 2020 19:49
Thank you very much  for this great post.  ground  ceylon cinnamon
AllenTiny 17 February 2020 20:35
Very informative  post! There is a lot of information here that can help any business get  started with a successful social networking campaign.  The  Jovell condo
AllenTiny 19 February 2020 15:12
I found your this  post while searching for some related information on blog search...Its a good  post..keep posting and update the information.  best  bitcoin wallet south africa
AllenTiny 19 February 2020 20:08
Very informative  post! There is a lot of information here that can help any business get  started with a successful social networking campaign.  poker  bonus terbesar
AllenTiny 21 February 2020 19:11
Watching movies  online can be a bit costly if you don't know any free to watch sites. If you  want to know  123Movies  Like Sites to watch movies for free, I am here to help  you out. Just message me in private right now. 

This is my first time  visit here. From the tons of comments on your articles,I guess I am not only  one having all the enjoyment right here!
AllenTiny 22 February 2020 18:58
I found  this is an informative and interesting post so i think so it is very useful  and knowledgeable. I would like to thank you for the efforts you have made in  writing this article.  mothers  day schedule
AllenTiny 22 February 2020 21:25
Very  informative post! There is a lot of information here that can help any  business get started with a successful social networking campaign.  شهر  عسل الى جزر المالديف
AllenTiny 24 February 2020 19:38
An fascinating  discussion is value comment. I think that it is best to write extra on this  matter, it won’t be a taboo topic however generally people are not enough to  talk on such topics. To the next. Cheers  score88poker
AllenTiny 24 February 2020 21:01
Thanks for this great  post, i find it very interesting and very well thought out and put together.  I look forward to reading your work in the future.  good  shoes
AllenTiny 25 February 2020 21:00
Im no expert, but I believe you just made an excellent point. You certainly fully understand what youre speaking about, and I can truly get behind that. 123movies2020

Pretty nice post. I  just stumbled upon your weblog and wanted to say that I have really enjoyed  browsing your blog posts. After all I’ll be subscribing to your feed and I  hope you write again soon!  정보이용료  현금화
AllenTiny 26 February 2020 16:27
I found your this  post while searching for information about blog-related research ... It's a  good post .. keep posting and updating information.
AllenTiny 27 February 2020 19:14
There are a lot of  file sharing websites on the internet, and Putlocker is one of the best. If  you want to know about more Putlocker  Sites, then you can contact me. I have  a lot of details relating to these websites.  

I think this is an  informative post and it is very useful and knowledgeable. therefore, I would  like to thank you for the efforts you have made in writing this article.  bedroom  wall shelves
AllenTiny 2 March 2020 19:44
Thanks for taking the  time to discuss this, I feel strongly about it and love learning more on this  topic.  buy  essay online
AllenTiny 3 March 2020 20:35
New web  site is looking good. Thanks for the great effort.  رحلات  الى شرم الشيخ

I am  definitely enjoying your website. You definitely have some great insight and  great stories.  OSINT
AllenTiny 5 March 2020 15:37
I am looking for some  good alternatives to Putlocker. Can you tell me if the site is any good at  providing this information? I trust your gut, so help me out.  

I admire this article  for the well-researched content and excellent wording. I got so involved in  this material that I couldn’t stop reading. I am impressed with your work and  skill. Thank you so much.
AllenTiny 5 March 2020 19:54
You make so many  great points here that I read your article a couple of times. Your views are  in accordance with my own for the most part. This is great content for your  readers.  home decor  online
AllenTiny 6 March 2020 20:02
Thank you a bunch for  sharing this with all of us you actually realize what you are talking about!  Bookmarked. Please also seek advice from my site =). We could have a  hyperlink change contract between us!  Cat
AllenTiny 7 March 2020 19:26
This is a brilliant  blog! I'm very happy with the comments!..
AllenTiny 9 March 2020 15:22
Awesome and interesting article. Great things you've always shared with us. Thanks. Just continue composing this kind of post. تذكره طيران من القاهره الى اسوان
AllenTiny 11 March 2020 22:09
If you set out to make me think today; mission accomplished!  I really like your writing style and how you express your ideas.  Thank you. filmora 9 crack
AllenTiny 12 March 2020 14:25
It would be great for  me if you told me how can I publish the new  Kodi  Addons in my paper. I know  some people have asked about this in the past, but they have not received an  answer yet. I want to educate them. 
AllenTiny 12 March 2020 21:19
Interesting and  amazing how your post is! It Is Useful and helpful for me That I like it very  much, and I am looking forward to Hearing from your next..

Very good points you wrote here..Great stuff...I think you've made some truly interesting points.Keep up the good work. india visa application
Add comment

Add comment

reload, if the code cannot be seen