How to remove Cerber Ransomware (Files Encrypted Malware)

Cerber is a file-encrypting ransomware, which will encrypt the personal documents found on victim’s computer using RSA-2048 key (AES CBC 256-bit encryption algorithm), appending the .cerber3, .bed5 or another random extension extension to encrypted files. The Cerber ransomware then displays a message which offers to decrypt the data if a payment of about 0.7154 Bitcoins, or approximately $410 is made. If the payment is not made within 96 hours the ransom will increase to 1.4308 Bitcoins. The instructions are placed on the victims desktop in three files: “# HELP DECRYPT #.html”, “# HELP DECRYPT #.txt”, README.hta and “# HELP DECRYPT #.url”.



1. How did the Cerber ransomware get on my computer?
2. What is Cerber Ransomware?
3. Is my computer infected with Cerber ransomware?
4. Is it possible to decrypt files encrypted by Cerber ransomware?


1. How did the Cerber ransomware get on my computer?

The Cerber ransomware is distributed via spam email containing infected attachments or links to malicious websites. Cyber-criminals spam out an email, with forged header information, tricking you into believing that it is from a shipping company like DHL or FedEx. The email tells you that they tried to deliver a package to you, but failed for some reason. Sometimes the emails claim to be notifications of a shipment you have made. Either way, you can’t resist being curious as to what the email is referring to – and open the attached file (or click on a link embedded inside the email). And with that, your computer is infected with the Cerber ransomware.




2. What is Cerber ransomware?

The Cerber ransomware targets all versions of Windows including Windows 7, Windows 8 and Windows 10. This infection is notable due to how it encrypts the user’s files – namely, it uses AES-265 and RSA encryption method – in order to ensure that the affected user has no choice but to purchase the private key.
When the Cerber ransomware is first installed on your computer it will create a random named executable in the %AppData% or %LocalAppData% folder. This executable will be launched and begin to scan all the drive letters on your computer for data files to encrypt.
Cerber ransomware searches for files with certain file extensions to encrypt. The files it encrypts include important productivity documents and files such as .doc, .docx, .xls, .pdf, among others. When these files are detected, this infection will change the extension to .Cerber, so they are no longer able to be opened.
Cerber changes the name of each encrypted file to the following format: Filename .Cerber.
Files targeted are those commonly found on most PCs today; a list of file extensions for targeted files include:
.sql, .mp4, .7z, .rar, .m4a, .wma, .avi, .wmv, .csv, .d3dbsp, .zip, .sie, .sum, .ibank, .t13, .t12, .qdf, .gdb, .tax, .pkpass, .bc6, .bc7, .bkp, .qic, .bkf, .sidn, .sidd, .mddata, .itl, .itdb, .icxs, .hvpl, .hplg, .hkdb, .mdbackup, .syncdb, .gho, .cas, .svg, .map, .wmo, .itm, .sb, .fos, .mov, .vdf, .ztmp, .sis, .sid, .ncf, .menu, .layout, .dmp, .blob, .esm, .vcf, .vtf, .dazip, .fpk, .mlx, .kf, .iwd, .vpk, .tor, .psk, .rim, .w3x, .fsh, .ntl, .arch00, .lvl, .snx, .cfr, .ff, .vpp_pc, .lrf, .m2, .mcmeta, .vfs0, .mpqge, .kdb, .db0, .dba, .rofl, .hkx, .bar, .upk, .das, .iwi, .litemod, .asset, .forge, .ltx, .bsa, .apk, .re4, .sav, .lbf, .slm, .bik, .epk, .rgss3a, .pak, .big, wallet, .wotreplay, .xxx, .desc, .py, .m3u, .flv, .js, .css, .rb, .png, .jpeg, .txt, .p7c, .p7b, .p12, .pfx, .pem, .crt, .cer, .der, .x3f, .srw, .pef, .ptx, .r3d, .rw2, .rwl, .raw, .raf, .orf, .nrw, .mrwref, .mef, .erf, .kdc, .dcr, .cr2, .crw, .bay, .sr2, .srf, .arw, .3fr, .dng, .jpe, .jpg, .cdr, .indd, .ai, .eps, .pdf, .pdd, .psd, .dbf, .mdf, .wb2, .rtf, .wpd, .dxg, .xf, .dwg, .pst, .accdb, .mdb, .pptm, .pptx, .ppt, .xlk, .xlsb, .xlsm, .xlsx, .xls, .wps, .docm, .docx, .doc, .odb, .odc, .odm, .odp, .ods, .odt
Once your files are encrypted with the .Cerber extension, the Cerber ransomware will create the “# HELP DECRYPT #.html”, “# HELP DECRYPT #.txt” and “# HELP DECRYPT #.url” files ransom note in each folder that a file has been encrypted and on the Windows desktop.
These files are located in every folder that a file was encrypted as well as in the user’s Startup folder so that they are automatically displayed when a user logs in. These files will contain the information on how to access the payment site and get your files back.
When the infection has finished scanning your computer it will also delete all of the Shadow Volume Copies that are on the affected computer. It does this so that you cannot use the shadow volume copies to restore your encrypted files.

3. Is my computer infected with Cerber Ransomware?

When Cerber ransowmare infects your computer it will scan all the drive letters for targeted file types, encrypt them, and then append the .Cerber extension to them. Once these files are encrypted, they will no longer able to be opened by your normal programs. When Cerber ransowmare has finished encrypting the victim’s files, it will change the desktop wallpaper to an image that acts like a ransom note. It will also display a HTML ransom note in your default browser. These ransom notes include instructions on how to connect to the Decrypt Service where you can learn more about what happened to your files and how you can make a payment.
The messages displayed by this ransomware infection can be localized depending on the user’s location, with text written in the appropriate language.
This the message that the Cerber ransomware may display:
C_E_R_B_E_R R_A_N_S_O_M_W_A_R_E
Cannot you find the files you need? Is the content of the files that you looked for not readable??? It is normal because the files’ names, as well as the data in your files have been encrypted. Great! You have turned to be a part of a big community “#Cerb3r Ransomware”.
!!! If you are reading this message it means the software “Cerber” has !!! been removed from your computer. !!! HTML instruction (“# DECRYPT MY FILES #.html”) always contains a !!! working domain of your personal page!
What is encryption?
——————-
Encryption is a reversible modification of information for security reasons but providing full access to it for authorized users. To become an authorized user and keep the modification absolutely reversible (in other words to have a possibility to decrypt your files) you should have an individual private key. But not only it. It is required also to have the special decryption software (in your case “Cerber Decryptor” software) for safe and complete decryption of all your files and data.
Everything is clear for me but what should I do?
————————————————
The first step is reading these instructions to the end. Your files have been encrypted with the “Cerber Ransomware” software; the instructions (“# DECRYPT MY FILES #.html” and “# DECRYPT MY FILES #.txt”) in the folders with your encrypted files are not viruses, they will help you. After reading this text the most part of people start searching in the Internet the words the “Cerber Ransomware” where they find a lot of ideas, recommendations and instructions. It is necessary to realize that we are the ones who closed the lock on your files and we are the only ones who have this secret key to open them. !!! Any attempts to return your files with the third-party tools can !!! be fatal for your encrypted files. The most part of the third-party software change data within the encrypted file to restore it but this causes damage to the files. Finally it will be impossible to decrypt your files. When you make a puzzle, but some items are lost, broken or not put in its place – the puzzle items will never match, the same way the third-party software will ruin your files completely and irreversibly. You should realize that any intervention of the third-party software to restore files encrypted with the “Cerber Ransomware” software may be fatal for your files. !!! There are several plain steps to restore your files but if you do !!! not follow them we will not be able to help you, and we will not try !!! since you have read this warning already. For your information the software to decrypt your files (as well as the private key provided together) are paid products. After purchase of the software package you will be able to: 1. decrypt all your files; 2. work with your documents; 3. view your photos and other media; 4. continue your usual and comfortable work at the computer. If you understand all importance of the situation then we propose to you to go directly to your personal page where you will receive the complete instructions and guarantees to restore your files.
What should you do with these addresses?
—————————————-
If you read the instructions in TXT format (if you have instruction in HTML (the file with an icon of your Internet browser) then the easiest way is to run it): 1. take a look at the first address (in this case it is [edited]); 2. select it with the mouse cursor holding the left mouse button and moving the cursor to the right; 3. release the left mouse button and press the right one; 4. select “Copy” in the appeared menu; 5. run your Internet browser (if you do not know what it is run the Internet Explorer); 6. move the mouse cursor to the address bar of the browser (this is the place where the site address is written); 7. click the right mouse button in the field where the site address is written; 8. select the button “Insert” in the appeared menu; 9. then you will see the address [edited] appeared there; 10. press ENTER; 11. the site should be loaded; if it is not loaded repeat the same instructions with the second address and continue until the last address if falling. If for some reason the site cannot be opened check the connection to the Internet; if the site still cannot be opened take a look at the instructions on omitting the point about working with the addresses in the HTML instructions. If you browse the instructions in HTML format: 1. click the left mouse button on the first address (in this case it is [edited]); 2. in a new tab or window of your web browser the site should be loaded; if it is not loaded repeat the same instructions with the second address and continue until the last address. If for some reason the site cannot be opened check the connection to the Internet. Additional information: You will find the instructions for restoring your files in those folders where you have your encrypted files only. The instructions are made in two file formats – HTML and TXT for your convenience. Unfortunately antivirus companies cannot protect or restore your files but they can make the situation worse removing the instructions how to restore your encrypted files. The instructions are not viruses; they have informative nature only, so any claims on the absence of any instruction files you can send to your antivirus company. Cerber Ransomware Project is not malicious and is not intended to harm a person and his/her information data. The project is created for the sole purpose of instruction regarding information security, as well as certification of antivirus software for their suitability for data protection. Together we make the Internet a better and safer place. If you look through this text in the Internet and realize that something is wrong with your files but you do not have any instructions to restore your files, please, contact your antivirus support. Remember that the worst situation already happened and now it depends on your determination and speed of your actions the further life of your files.

4. Is it possible to decrypt files encrypted by Cerber ransomware?

No, at this time it’s not possible to recover the files encrypted by the Cerber ransomware.
Cerber ransomware is notable due to how it encrypts the user’s files – namely, it uses AES-265 and RSA encryption method – in order to ensure that the affected user has no choice but to purchase the private key. The RSA public key can only be decrypted with its corresponding private key. Since the AES key is hidden using RSA encryption and the RSA private key is not available, decrypting the files is not feasible as of this writing.
Brute forcing the decryption key is not realistic due to the length of time required to break an AES encryption key. Unfortunately, once the Cerber encryption of the data is complete, decryption is not feasible without paying the ransom.
Because the needed private key to unlock the encrypted file is only available through the cyber criminals, victims may be tempted to purchase it and pay the exorbitant fee. However, doing so may encourage these bad guys to continue and even expand their operations. We strongly suggest that you do not send any money to these cyber criminals, and instead address to the law enforcement agency in your country to report this attack.

News article is edited by: yakura - 10-04-2018, 14:22

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